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~ FAQs (Frequently Asked Questions) ~

General

What is Tripcabz.com ?

TripCabz.com is an online cab booking aggregator that aims to provide affordable and safe taxi services to travelers. With operations across Delhi NCR, TripCabz.com is uniquely placed as the cheapest outstation car rental company in India. We offer a range of cars - hatchbacks like Tata Indica, sedans such as Mahindra Logan, Swift Dzire, and Toyota Etios, SUVs like Toyota Innova and Mahindra Xylo, and premium cars from BMW, Jaguar, and Mercedes. Tripcabz.com also offers Economy and Luxury Tempo Travellers and Buses for Marriages, Corporate Trips and other Events. TripCabz.com is owned by Grande Impero Pvt Limited, a company engaged in multiple business lines.

Cities,where we operate?

We are currently offering our services in Delhi-NCR,

Booking Related

How do I book on Tripcabz.com?

You can either book online through our mobile responsive website www.Tripcabz.com.com or may call at +91 90 7289998862

How do I cancel my booking?

You can email us at info@tripcabz.com for booking cancellation. The same can also be done using manage booking section on Tripcabz.com Please read our cancellation and modification policy for clarity on the same.

Pricing Related

How is the total fare/price calculated for an Outstation / Multi-city return trip (Inter-city) car rental service?

Intercity car rental fares constitute of various components as below:

1. Per KM Rate: This is a base rate which will be charged on every km travelled. The rate varies with car model and city.

2. Minimum KM charged per day: We charge minimum distance of 250 km's per day for each city. following Example for clarity: Example for clarity: If you are using the vehicle for 3 days the minimum we will charge you is 3*250=750 km, in case your actual usage for the three days (combined) is less (say 650 km) we will still charge you for 750 km and in case your usage is higher (say 850), we will charge you for your actual km used.

3. Daily Driver allowances: For intercity travel customers, you need to pay driver allowance. The allowance amount might vary cab or city wise but ranges from Rs 200 to 500. Apart from it night allowance also charged if a driver runs the vehicle during night hours (10pm to 5am).

4. Toll,parking and state taxes: These will be charged an actual basis during at the end of the journey. You may ask a driver to provide the relevant receipts if possible.

5. Definition of a day: Day is defined as calendar day i.e. 12 midnight to next day 12 midnight for all the calculation purposes.

How is the total fare/price calculated for a local car rental service?

Local car rental fares constitute of various components as below

1. Base fare: This is a base rate which will be charged. The base fare is generally available as 8 hours / 80 km's package.

2. Additional km charges: In case the actual travel is more than the km mentioned in the base package, an additional amount per additional km needs to be paid.

3. additional hour charges: In case the actual hours are more than the used hour mentioned in the base package, an additional amount per actual hour needs to be paid.

4. Toll and parking charges: These will be charged on actual during at the end of the journey. You may ask a driver to provide the relevant receipts if possible.

Payments Related

How do I pay for the service ?

You can pay an advance or full amount online (generally 15% of the estimated cost) by Net Banking, Debit / Credit card or Wallet and the rest if any you can pay directly to the driver after completion of the trip.

Is the online payment secure?

Yes, the online payment done on Tripcabz.com is completely safe and secure. We have tied up with CCAvenue (India's leading online payment gateway) which uses Verisign certified security infrastructure to ensure that your online payment is completely safe. As a company policy, we don't store any card details.

What all payment options I have online?

We support all major credit and debit cards. In addition, you can also use net banking to pay online

Registration Related

Do I need to register to avail the service?

No, you are not required to register yourself for just booking a cab. But we need your contact number, pick up an address and other basic details to serve you better.

Others

Does Tripcabz.com offer services to corporates?

Yes, we offer car rental services to corporate. Please send your corporate queries to info@tripcabz.com and we will revert at the earliest .

Does Tripcabz.com offer services to travel agents?

Yes, we offer car rental services to travel agents. Travel agents can register with us to book car rental services for their customers through Tripcabz.com.com. Please mail us at info@Tripcabz.com.com and we will revert at the earlies.